Privacy
Last updated: November 13, 2026
Who is responsible
its owner, a sole trader, operating as Storefix Desk, is responsible for your data. Contact: hello@storefixdesk.com. Full legal details are provided on request.
What we collect
- When you order: your name, email and the details you enter at checkout (for example, your store URL). We do not collect card details on this website.
- To do the work: what you send us or give us access to: store exports, Merchant Center access, translation files.
- On this website: anonymous visit counts (pages viewed, referrer, country). No cookies, no advertising trackers.
How we use it
Only to deliver your order, reply to you and keep the accounting records the law requires. We don't sell your data. Service providers that process it on our behalf: Cloudflare (website hosting and anonymous visit counts) and our email provider (messages and the files you attach).
Legal basis
Order and work data: to perform the contract you enter when you order. Payment and accounting records: our legal obligations. Anonymous visit counts: our legitimate interest in knowing how many people visit, without identifying anyone.
International transfers
Our service providers may process data outside your country, including in the United States. They use standard safeguards for such transfers, such as the EU Standard Contractual Clauses.
How long we keep it
Files you send and access you grant are used only for your order. We delete files within 30 days after delivery. When the work is done we remind you to remove our access: in Merchant Center under Settings → People and access, in Shopify under Settings → Users. You can remove it any time yourself. Payment records are kept as long as accounting law requires.
Your rights
You can ask to access, correct, delete or export your data, and to restrict or object to how we use it. Email hello@storefixdesk.com; we reply within 30 days. You also have the right to complain to the data protection authority in your country.